Diversity and Lack of Leadership are two subjects I've posted about on previous, multiple occasions. the experience I'm about to share with you today ties these two subjects together.
Numerous times - far too many to recount here - I've asked myself the question with regard to my supervisor, "Where's the value?" Posed another way, "Why is MyCompany paying this person an annual salary of around $100,000; what value does she provide to justify the expense of keeping her on the payroll?" In today's MBA-oriented business world, which I can say since I have an MBA; expenses are justified based on their payback. In other words, the return (value) must exceed the cost. This doesn't seem to be the case with Ms. Gruff and some other "zeros" at MyCompany. Unless, perhaps, intangible value is counted in the cost-value equation. This must be the case with Gruff; there's just no other explanation folks!
The incident which brought this ying-yang imbalance to light for me happened this morning, when I logged on from home to check my work email (a bad habit I've fallen into). One of emails awaiting me was from none other than the Gruffster. The eminent leader wanna-be emailed me to bark out an order: prepare a status report for my area and present it at next week's "management team" meeting to the department manager and supervisors. Gruff's communique indicated her boss, the department manager, requested the report and that he wants the status reporting to be a once per month occurrence. Fine, that's great! You may be saying to yourself, "what's the problem; this is a coveted chance to get in front of the management team!" I agree... however!
The "however" is that Gruff merely served the role of the messenger to what was an order from her boss. If you're asking, "What's the big deal, that happens frequently in all businesses; all supervisors pass down requests from their superiors", I agree! the problem with Gruff and others like her is that she very seldom originates orders, she only serves as an intermediary. Gruff never has an original thought, never initiates a damned thing! And, that's because she doesn't know what needs to be done; therefore, how can she ask for anything to be done?
So, what value is there to Ms. Gruff. what is she doing to justify her $100,000 per year salary and benefits? If Gruff's role is merely to be a conduit through which to pass orders from her boss to underlings like me, how can that scant value justify the cost of keeping her on the payroll? It seems to me that her boss could just as easily tell folks like me what he wants done; am I right?
Well, guess what: there is value to keeping Gruff on MyCompany's payroll. It's the marvelous diversity which is brought to the table. Having Gruff in her supervisory spot as a woman means the world is a whole lot better! Yippee!
I hope this post drives home the point that forced diversity, in this case placing Gruff as a supervisor just because of her gender, hurts organizations. If diversity is the only value provided by such placements, then organizations are not getting enough payback. They could do without worthless folks like Gruff. Not only would companies save payroll and benefit costs, they would also avoid significant indirect costs these idiots inflict on organizations.
